Certified

Hicks Technology has you covered with Microsoft Certified Professionals and Small Business Specialists.

Services

At Hicks Technology we specialize in the design, deployment, and support of Microsoft networks and we focus on technology that brings enterprise capabilities to small business customers.

Benefits

Capabilities

We have more than a decade of experience with numerous types of projects. We have worked with small application upgrades, large-scale system deployments, operating system migrations, even the complete relocation of data center equipment. We provide certified individuals to troubleshoot, analyze, plan and deploy technology solutions. Our consultants are Microsoft Certified Professionals with the knowledge and expertise that you need.

Long Term Relationships

Beyond just fixing your email problem or getting your printer to work, we offer value by being part of your team and working with you to promote a stable environment that serves the needs of your business both now and in the future. Our philosophy focuses on the long term and we offer significant discounts for those customers who want us to consistently maintain their environment rather than simply fix it when it breaks. Our goal is to be your business partner by providing ongoing advice and performing regular maintenance tasks.

Service Agreements

Service Agreements provide our customers with a reduced hourly rate in exchange for committing to a couple of hours of maintenance every month. We’ll check backup reports and event logs, the general health of your server, and do basic cleanup tasks once or twice per month.

Maintenance Agreements

Our maintenance agreements are the “heart and soul” of our philosophy at Hicks Technology Services. Using advanced technology we proactively monitor and maintain your environment on a daily basis for a flat monthly fee. Service packs, security patches, antivirus definitions, backup jobs, operating system updates, error conditions and various other items are constantly monitored and maintained. Routine cleanup of workstations and servers is performed on a regular basis. Support for the operating system, office suite and other Line of Business applications are included. Additional project work is also provided at a significantly discounted hourly rate.